Shipping policy
Orders are typically processed within 1-3 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Carriers: We ship via FedEx, UPS, and USPS depending on your location and order.
Fulfillment Partners: Some orders are fulfilled by Amazon Multi-Channel Fulfillment (MCF) or Walmart Fulfillment Services (WFS) and may arrive in their packaging.
Estimated Delivery Times (from ship date):
- Standard Shipping (US): 5-8 business days
- Expedited Shipping (US): 2-3 business days
- International: 10-21 business days (customs delays may apply)
Shipping Costs: Calculated at checkout based on location and order weight. Free shipping promotions apply automatically when available.
International Orders: Customers are responsible for all customs fees, duties, and taxes assessed by their country.
Tracking: A tracking number will be emailed once your order ships.
Lost/Stolen Packages: We are not responsible for packages marked delivered by the carrier. Please contact the carrier directly to file a claim.
Questions? Contact us at Support@waxandwane.store or 1-402-613-0299.